Webmaster Services

Our approach to website management is based on providing prompt, effective, and reliable webmaster and web tech services. All projects are performed in-house by full-time staffers. We offer pay-as-you-go webmaster services by the hour, as well as retainer-based, project-based and program-based services. We provide webmaster services for WordPress, WooCommerce and Shopify platforms.

How We Can Help You

Web Design

Refresh your website’s look, layout & functionality using Elementor page builder. Let us update your web content, images & media to create a great user experience that future-proofs your brand.

Hosting

Expert help transferring websites between website hosting companies including redirects, domain name management, email migration, SSL certificates, and backups.

Security

Protect your website from vulnerabilities and hacking. Apply contemporary website security practices to keep your website safe and open for business.

Help Desk

Is your website offline unexpectedly? Has it been hacked or compromised? We can diagnose the problem and get you back online, fast!

Accessibility

Make your website accessible to all visitors based on ADA guidelines and best practices.

Performance

Increase website performance and mobile load speed. Optimize the website code and content to increase organic SEO and PPC quality score.

Ecommerce

Handling the technical side so you can concentrate on managing your business.

Maintenance

Keep your website updates current and conflict-free with our scheduled WordPress Updates program.

Functionality

Upgrade the technology behind your website to reflect the latest and greatest functionality available.

FAQ

What services do you offer?

TOH supports businesses with essential website management, services, and web tech support. We act as the webmaster of record for most of our clients but can also provide support to in-house web teams as well as marketing/advertising agencies. We perform services based on the hour, the project or as an ongoing program.

Web Tech services also include (by hourly or project rate):

Technical Help – review hosting, server software, website software for security issues
Troubleshooting – diagnose & repair issues with your website functionality
Help with analytics and reporting
Install & configure Google Tag Manager for tracking codes, pixels and miscellaneous scripts
Retrofit existing websites for accessibility & ADA compliance
Retrofit existing WordPress websites with premium backup & restore solutions, security software, and other plugins

What access do I need?

Depending on your needs, we will require some or all of the following access:

Hosting account
FTP/SFTP
phpMyAdmin or other database access
DNS records
Administrative CMS account

What if my website is on a different platform, like Joomla, Drupal, Concrete5, or something custom?

We have experience working with many different website platforms. In cases like this, we will do a quick evaluation of the backend of your website in order to determine how we can help.

My WordPress website has been hacked, can you help me?

Yes, we can. Cleaning up the front-end of the site is only one part. We also identify the cause of the problem and advise you as to how to fix it so that it doesn’t happen again. Hacked websites are usually caused by outdated website software or server software – the best protection is usually ensuring that both are kept up to date based on current standards.

Why Our Clients Love Working With Us

"Simply the best. I have been working with them for several years. George and Melissa are professional, knowledgeable, friendly, patient and responsive. I am NOT a tech person - I love knowing that they are in my corner!! I don't know how I would run my business without them!"

Joy R.

You're in the home stretch, it's time to saddle up!